Performance Management


How You Will Benefit

Performance reviews often are not fun for anyone involved. The employees being reviewed are nervous about the status of their positions, and often managers have to navigate delicate conversations while communicating important information. However, having a conversation about performance and setting a plan for performance improvement is a key way to develop strong employees and to strengthen rapport between workers and supervisors.
In fact, effective formal reviews increase employee performance by 25% and employment engagement by 35%. To give you an idea of how often you should be giving feedback, 43% of highly engaged employees receive feedback at least once a week.
This course is designed to give managers the tools they need to run effective performance management sessions. As a result, managers will be able to harness the potential of their employees, have a more transparent relationship with employees, focus on and address problem areas, and establish standards and goals for employees to strive for.

Course Objectives

Successful completion of this course will increase your ability to:
•Understand the elements of an effective performance management system
•Help employees create individualized performance goals
•Provide clear direction so that employees know what is expected of them
•Offer ongoing feedback for positive guidance and improvement
•Develop credible measurements that impact results and have meaning for employees and the organization
•Follow a fair and objective plan for progressive discipline when performance problems haven’t been solved through other means

Key Topics Covered

This course explores the following subjects in-depth:
•Translating organization goals into individual performance goals
•Understanding common goal-making mistakes
•Writing and developing performance standards
•Benefits of proactive coaching
•The SMART process of making observations and giving feedback
•Benefits of a measurement and evaluation system
•How to reward performance goals that are met or exceeded

What the Course Offers

•Interactive learning setting
•Opportunity to apply the concepts in a risk-free environment
•Thorough set of materials: InstructorGuide, Participant Guide, classroom PowerPoint presentation, and one-page learning Summary