How to Handle Change and Upheaval


How You Will Benefit

Benjamin Franklin once said, “When you’re finished changing, you’re finished.” As much as change is disliked by some, it is necessary and unavoidable in successful companies. Technologies come and go. People are hired and fired. These changes drastically shape work processes, relationships, and cultures. The key to changes succeeding or failing depends on how the organization is able to adapt to and execute the change.
According to a study by McKinsey & Company, 70 percent of organizational change projects fail. These statistics have remained constant since the 1970s! IBM introduced a strategy to help guide innovation, change, and growth. Over a two-year period, the percentage of CEOs expecting substantial change went from 65 percent to 83 percent. Those reporting they had successfully managed change in the past rose 4 percentage points.
The key to adapting to change is to evaluate your own attitudes and perceptions. This course will give participants the tools they need to understand their stress related to change, understand how they react to change, and learn how to balance these reactions. As a result, employees will be better braced for change, will change their outlook on change, and changes implemented in the organization will be more successfully received.

Course Objectives

Successful completion of this course will increase your ability to:

•Evaluate typical attitudes toward change

•Recognize the signals of change-related stress

•Understand the four parts of the change cycle

•Apply positive strategies for coping with change

Key Topics Covered

This course explores the following subjects in-depth:
•Assess how you approach change
•Signals of change-related stress
•The four steps of the change cycle
•Understanding the three typical attitudes towards change: advocate, ambivalent, critic
•How to deal with resistance to change
•Positive strategies for coping with change

What the Course Offers

•Interactive learning setting
•Opportunity to apply the concepts in a risk-free environment
•Thorough set of materials: InstructorGuide, Participant Guide, classroom PowerPoint presentation, and one-page learning Summary