Challenging negative attitudes


How You Will Benefit

Sometimes a workplace can have an employee that acts like a black cloud. To this person, the coffee is always cold, that meeting took too much time, and everyone else is to blame for that client mishap. Working with this type of person – or unknowingly being this person-can be a drain on morale, hurt workplace relationships, and hamper productivity.
In a Leadership IQ study that tracked 20,000 new hires, 46% of them failed within 18 months. Surprisingly, 89% of the time the new hires failed for attitude reasons. If left unaddressed, a bad attitude can affect an entire team. A Yale University School of Management study found that in a team setting, negative emotions are more contagious than positive ones and diminish team focus.
This course is designed to help you better handle negatives attitudes and – if necessary – adjust your own. After completing the course, participants will have a greater understanding of their outlooks, be better apt to handle a negative colleague, and help to create a more positive, productive environment.

Course Objectives

Successful completion of this course will increase your ability to:
•Adjust your own attitude regarding your work situation
•Control the impact of negative situations
•Deal with negative people more effectively
•Determine how the explanatory styles contribute to pessimism or optimism
•Practice using disputation to enhance your optimistic side
•Discriminate between situations that call for optimism versus pessimism
•Use specific coping tools for dealing with change
•Identify the negative norms present in your own organization, department, or team
•Use a four-step process to eliminate negative organizational norms

Key Topics Covered

This course explores the following subjects in-depth:
•Analyze reactions to negative situations and evaluate how negative reactions occur
•Identify the behavior and language of negative people
•Determine how the explanatory stylespermanence, pervasiveness, and personalization, contribute to pessimism or optimism
•Recognize the effect of the circadian cycle pessimism and optimism
•Recognize the stages in the change cycle
•Use a four-step process to challenge organizational norms

What the Course Offers

•Interactive learning setting
•Opportunity to apply the concepts in arisk-free environment
•Thorough set of materials: InstructorGuide, Participant Guide, classroom PowerPoint presentation, and one-page learning Summary